Our Commitment to Privacy
Your privacy is important to us. This Privacy Policy explains how Plate collects, uses, and protects your personal information. We are committed to transparency and protecting your data.
1. Information We Collect
Information You Provide
- Account information (email, username)
- User-generated prompts and content
- Preferences and settings
- Purchase history for in-app purchases
Automatically Collected Information
- Device information (model, operating system version)
- Usage data (features used, session duration)
- App performance and crash reports
- IP address and general location data
2. How We Use Your Information
We use your information to:
- Provide and improve Plate's services
- Process AI content generation requests
- Manage your account and preferences
- Process in-app purchases and subscriptions
- Provide customer support
- Analyze app usage to improve user experience
- Ensure security and prevent fraud
- Comply with legal obligations
3. Our Core Privacy Principles
We never sell your data.
We never use your data for marketing purposes.
This is a fundamental philosophy of our company. Your data belongs to you, and we respect that.
4. Third-Party Services
OpenRouter (AI Inference)
Plate uses OpenRouter to process AI requests. Your prompts and generated content are sent to OpenRouter's API to generate responses. OpenRouter has its own privacy policy governing how they handle data. We recommend reviewing OpenRouter's privacy policy for more information.
Firebase (Cloud Hosting)
All user data is securely stored using Firebase, Google's cloud hosting platform. Firebase provides enterprise-grade security and encryption. Your data is stored in compliance with industry standards and regulations.
Apple App Store
In-app purchases are processed through Apple's App Store. Apple collects payment information and processes transactions according to their privacy policy.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Monitoring for unauthorized access
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. Some data may be retained for legal or operational purposes as required by law.
7. Social Features
If Plate includes social features, any content you share publicly may be visible to other users. Please be mindful of what you share. You control your privacy settings and can adjust what information is visible to others.
8. Children's Privacy
Plate is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of certain data collection
- Withdraw consent at any time
To exercise these rights, please contact us through the app.
10. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app. Your continued use of Plate after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us through the app or visit our website.